Q: With a low or zero balance, can my student charge food to their account? A: Yes. The student may charge the account for a plate lunch only. No a la carte items may be charged to an account with a low or negative balance. Highschool students can charge a dragon bowl or a bento box only.
Q: How much money can my student charge to the account?
A: A student may charge up to two plate lunches to their meal account when sufficient funds are not available.
Q: What communication does Child Nutrition give parents when the account goes negative?
A: An automatic email notification is sent to the student's parent email on file with a balance of $6.00 or less every Friday. To avoid receiving future reminders, please maintain an account balance above $6.00 by adding funds before the weekly notification is sent.
Q: What happens after two plate lunches are charged to the account and the account is still negative?
A: The cafe manager or the Carroll ISD Administration Office will contact the household regarding the student's negative meal account balance. The cafe manager will provide a courtesy meal, and the cost of the meal will be charged to the student's meal account.
Q: How do I make a payment into the account?
A: Online payments can be made here: Myschoolbucks.com (Please note: We do not use the Kids Debit Card/Greenlight feature at CISD. Please do not sign up for that)
Q: Can I donate my remaining balance to Carroll ISD if we move away?
A: Yes please! Refund/Transfer
Q: What if my household has financial hardship?
A: You can apply for free meals here: Free/Reduced
*Proof of income, such as pay stubs, is needed to qualify a household
Q: Do you serve gluten free meals?
A: We offer a gluten-free option called the 'Gluten Free Yogurt Combo'. We do not have certified gluten-free kitchens so we cannot guarantee your food is free from cross-contamination.
